Support for Office products

Office Support Contact

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

How to Fix Error Code 0-1011 in Microsoft Office 365/2021/2019

Error code 0-1011: It is found that many users having trouble to repair or install office 365/2021/2019 programs on their Windows and Mac computers. The majority of issues are due to the Office Licensing, Windows Updates, insufficient system resources like Disk space, Internet Connectivity, etc. So this article provides the solution for different kind of office issues related to office 365/2021/2019 program error code 0-1011.


Diagnose Your Computer to Fix Microsoft Office 365/2021/2019 Error Code 0-1011

There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. Therefore, this is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys. This Microsoft Office 365/2021 installation Error Code 0-1011 could cause due to the failure with your Windows related services and the executable file is unable to read the required files when you try installing Office 365 error code 0-1011. There may be issues with the start up programs to be checked under System Configuration.

Perform System File SFC Scan

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files. To Run system file scan in your windows operating system, first Open command prompt (CMD) in admin mode and Run the command SFC/SCANNOW


Microsoft Office 365/2021/2019 Error code 0-1011 are fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the office error code 0-1011. Watch video to know how to perform SFC SCAN to fix office 365/2021/2019 installation error code 0-1011.


How to use Event viewer to check office error logs

  1. Firstly, click on a start button
  2. Secondly, type “RUN” and open the Run command prompt
  3. After this, type “EVENT VIEWER” and press enter key to open Event viewer logsError Code 0-1011

4.Next, double click on “windows logs” from the left-side panel and select “application “

5.Now you can see many logs in the center panel

6.After that, filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel

Error Code 0-1011

  • Finally, find any critical, error logs the caused office 365/2021/2019 installation program error code 0-1011

If you can’t find any reasons for the issues then just take a chance to do a clean office installation to save your time.

How to Fix the Microsoft office 365/2021/2019 installation Error Code 0-1011?

After that, sometimes office won’t install due to several reasons like internet connectivity, dependencies for the office 365 product or any virus that affect your computer files etc. However, then all you have to do a clean installation by removing traces of office 365/2021/2019 installation program files existed from previous versions or by multiple office installation trails by you due to several errors.

Repair / Uninstall Office 365/2019 installation Program

Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013. The following steps describe how to uninstall Office 2016 or 2013 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office, including MS Office 2016 for Mac, or older versions of Office, see the section, Uninstall  for Mac, Office 2010, or Office 2007 below.

For Windows 10

  1. Firstly, go to control panel from start button
  2. Next, select Programs and features there to reach a list of installed office 365 programs on your computer
  3. After this, from the list search for Microsoft Office 365/2019 product and click on Change
  4. Now a window will open like here showing Add, Repair, Remove options

Then proceed to with repair and wait for sometimes. In short once the repair is successful you are ready to use Microsoft office 365/2019 product again To uninstall follow the first 4 steps from repair process, and choose to Remove instead of repair.

IMPORTANT: It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office 365/2019 product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office 365/2019/2021 Product

Once you have done the Un-Installation part, now do a clean office installation.

Login to your Microsoft office account

Go to your dashboard to see the office 365/2019 product you purchased

Select “Install Office” option and then let it download, (you may see click Save, Run, Setup, or Save 4. File depends on browser type, select “save” for future purpose)

  1. Go to downloads in your computer and Double click on office setup file to install
  • If the Microsoft 365 Error code 0-1011 still persists then try an advanced registry fix if you are familiar with it.

Windows Registry Fix Microsoft office 365/2021/2019 Error code 0-1011 

The registry in Windows is a console that shows the structure of your Windows Operating system and it’s internal programs. The Hex codes inside the registry may change due to some unwanted conflicting programs which use the same resources. To fix the Error Code 0-1011 in office 365/2010/2016 you need to delete the altered Office Registry keys or remove and re-create the keys with previous values. (HEXA CODE or H-KEYS).

Microsoft Office 365/2021/2019 Error Code 0-1011 Returns Following Error Messages

  • Something went wrong Error code 0-1011. Go online for additional help
  • Office is Busy, There is a problem starting the Office Installation
  • We are sorry, but we are unable to start your office 365/2021/2019 installation program
  • Sorry installation can’t continue because no compatible office 365 products are detect
  • We are sorry, but we can’t verify the signature of files required to install your office 365/2021 product
  • Internet connection needed. Office 365/2021/2019 program error code 0-1011
  • Background installation ran into a problem

Something Went Wrong Error Code 0-1011 Go online for additional help

When trying to start an Office application, you will get this error stating “Something went wrong“. If the operating system unable to add and/or remove the office 365 products that you are requesting, It requests you to verify file’s signature that require to install the office 365/2019 product. Usually, returns error code series 300XX, 1xxx series depends on the cause of the issue.

Something Went Wrong

The office is Busy, there is a problem starting the office 365/2021/2019 program installation

The error “Office is Busy” appears when you open any office 365/2021 installation program like word, excel, etc, and the office is already in progress. It gives a message “we are either updating or helping you add/ or remove some office programs.

We are Sorry, but we are unable to start your office 365/2021/2019 installation program 

“Unable to start a office 365/2019 program” is a common Microsoft office 365/2021 installation error code 0-1011 in a windows operating system that causes due to failed services of a office 365/2021 program. If there are Windows Installer services found to be not working, then you cannot install an Office 365/2019 product.

Sorry, we ran into a problem Error Code 0-1011 – Sorry installation can’t continue because no compatible office products are detected

Windows will show a message stating that your PC ran into a problem and needs to restart. A Microsoft Windows Operating system is release in two different bit versions depending on the hardware architecture such like 32 and 64. It is required to install relevant versions of office suitable for the Windows Operating systems.

We are sorry, but we Can’t Verify the Signature of files require to install your office 365/2019/2021 product

An Office 365/2021/2019 product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office 365/2019 product.

Can't Verify Signature

Internet connection needed to fix Office 365 installation Error Code 0-1011

While you performing the online repair for your office 365 product this error message may occur due to internet problems. You can do a quick offline repair. Also, Installation of Microsoft Office requires an internet connection depending on the version. The latest Office 365 suite comes with a click to run version which is a small setup file when you click on it, that would start the office 365/2021 installation by downloading all the required files for the office 2019 installation program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this office 365 installation program Error code 0-1011.

Background Installation Ran into a Problem

Background Installation Ran into a Problem generally pops up when your Office 365/2021/2019 program relate files are corrupted. It is required to repair your Office 365/2021 installation program. In addition, we need to check for malware or virus relate issues on your computer.

Unable to start the Office 365/2019/2021 installation Program

This message explains that the Office program has been stopped by your Windows and unable to start the office 365/2021/2019 installation program. The computer must be scanned using Windows system file scan process. This also shows that Office relate files are missing from Program folders. If this happen recently with any of your clean-up programs, a system restore could help you to fix the same.



Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.


Microsoft Chat Support

In Conclusion,

Take a support from Online experts regarding any unresolved issues on your computer. As a result, chat with our Technician to fix your computer issues Now! You can also visit our website for more details and information

Scroll to Top