“Something went wrong” is the most common error encountered by many users during office installation. This error occurs when your
1. Security software
2. Firewall
3. Proxy setting
4. Connection, or
5. Third-party software prevents you from installing Office.
This error code may occur due to insufficient updates on your computer. If you feel all the updates are up to date, follow the below steps to fix the issue.
Solutions for Office 2019, 2016 & 2013 Installation Error Something Went Wrong:
The basic troubleshooting to repair Error Code is to repair the office program, if it fails we need to uninstall and re-install the program. The necessary steps may be helpful in understanding how to install Office and Uninstall/repair Office programs.
Windows 7
- Click Start > Control Panel > Programs > Programs and Features.
- Click the Office program you want to repair, and then click Change.
- Do one of the following:
- In-Office 2010, click Repair > Continue.
- In-Office 2013, click Quick Repair.
You might need to restart your computer after the repair is complete.
Windows 8 & 10
- Press the Windows logo key + X to see a list of commands and options. (Basically, a quick way to get to Programs and Features in Control Panel.)
- Click Programs and Features.
- Click the Office program you want to repair, and then click Change.
- Do one of the following:
- In Office 2010, click Repair > Continue.
- In Office 2013, click Quick Repair.
You might need to restart your computer after the repair is complete.
If the issue still persists you need to uninstall the office and reinstall.

Type in the product key and click on Setup It will ask you to log in
to your Microsoft account. So that the new installation is associated with your Microsoft Account. Hence it is not required to keep the product key for future use. It will be added to your Microsoft Account. Follow the below steps to complete the installation
Now you are good to use the new Office 2019 and 2016 or Office 365.

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