Solutions to Fix Error Code 30169-22 When Installing Microsoft 365 or Office 2021/2019/365

This Microsoft Office Error Code 30169-22 was found that several users have issues in repairing or installing office 365/2021/2019 programs on their Windows and Mac systems. The majority of problems are due to Office licensing, Windows updates, insufficient system resources such as disk space, Internet connectivity, etc.

So this article provides the solution for different kind of office issues related to Office 365/2021/2019 Install error code 30169-22 .

Office 365/2021/2019 error code 30169-22 Returns following error messages:-

  • Error 30169-22: Sorry, Something Went Wrong Go online for additional help.
  • Office is Busy, There is a problem starting the Office Installation.
  • We are sorry, but we are unable to start your program.
  • Sorry installation can’t continue because no compatible office products are detected.
  • We are sorry, but we can’t verify the signature of files required to install your office product.
  • Internet connection needed. Office error code 30169-22 .
  • Background installation ran into a problem.

Error 30169-22: Sorry, Something Went Wrong Go online for additional help.

You will get this error stating “Error 30169-22: Sorry, Something Went Wrong” When you try to start an Office product. If the operating system is not able to add/remove the office products, It requests you to verify the file’s signature that is required to install the office 365/2021/2019 product. Generally, returns error code series 300XX, or 1xxx series depending on the cause of the problem.

Office is Busy, There is a problem starting the Office 365/2021/2019 Installation

The error “Office is Busy” pops up when trying to open an Office 365 installation program such as word, excel, etc, and the office is already in progress. It displays a message “we are either in update or helps you to add or remove a few of your programs.

Office busy error in office 2010

We are sorry, but we are unable to start your program.

“Unable to begin a program” is a general error in a windows operating system that is caused due to failed services of an office 365 program. If the Windows Installer services are not working, then you cannot install an Office 365/2021/2019 product.

Sorry, we ran into a problem Error code 30169-22 -Sorry installation can’t continue because no compatible office products are detected.

Windows shows a message stating that your PC ran into a problem and needs to restart. A Microsoft Windows Operating system is released in two various-bit versions depending on the hardware architecture such as 32 and 64. It is needed to install related versions of the office suitable for the Windows Operating system.

We are sorry, but we can’t verify the signature of the files required to install your office product.

An Office product is accessible in various forms. In this scenario of disc failure, the error message shows “We are Sorry, But We Can’t Verify the Signature” says the signatures of files needed to install the microsoft 365 or office 2021/2019/365 product.

Internet connection needed to fix Office error code 30169-22.

This error message pop up due to internet problems, while you performing the online repair for your office product. Also, the Installation of Microsoft Office 365/2021/2019 needs an internet connection based on the version. The new Office 365 suite appears with a click-to-run version which is a small setup file, that will start the installation by downloading all the needed files for the official program.

internet connection needed error message
Internet connection needed error message

Background Installation ran into a problem

Background Installation Ran into a Problem generally pops up when the microsoft 365 program or Office 2021/2019/365 program-related files are damaged. Also, should check for malware or virus-related problems on your system.

Unable to start an Office program

Unable to begin, the microsoft 365 program or Office 2021/2019/365 program explains that the program is stopped by your Windows. The system is scanned using the Windows system file scan process. It also displays that Office-related files are missing from Program folders. If this occurred recently with any of the clean-up programs, a system restore will help you fix it completely.

Diagnose your computer to fix Microsoft 365 Installation Error Code 30169-22 :-

There will be a log for every action on your computer that records all the events called an Event viewer. It gives all the information for the problem-causing keys, which are caused due to the failure with the Windows-related services and the executable file. It is not able to read the needed files when trying to install microsoft 365 or Office 365/2021/2019. There are problems with the start-up programs which should be checked under System Configuration.

Perform system file scan to fix Error Code 30169-22 Office 365:-

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

To Run a System File Scan (SFC) in the windows operating system, first Open the command prompt (CMD) in admin mode and run the command as SFC/SCANNOW


If any file violations still persist after this scan, then go to the Event viewer and check the cause of the office 365 error code 30169-22. Watch the video on how to perform SFC SCAN to fix office error code 30169-22

How to use Event viewer to check office error logs to fix Error Code 30169-22 Office 2021:-

Firstly, click on a start button, open the command prompt in the Run Window

Then, type “EVENTVWR” and press enter error code 30169-22 office 2019

After that, double-click on the “windows logs” option and click on the “application.

Many logs in the Centre panel will appear,

Filter the logs and search office-related problems by selecting Filter current log option error code 30169-22

Finally, find any critical, error logs that cause error code 30169-22 microsoft 365

If you cannot get any reasons for the issues, then perform a clean office installation to save your time or contact our experts to get immediate solutions.

Steps to Fix the Error Code 30169-22 When Installing Office:-

Sometimes the microsoft office products will install due to many reasons such as internet connectivity, dependencies for the product, or any viruses that affect system files, etc. Perform a clean installation to remove the traces of office program files that existed from older versions or by multiple office installation trails.

Remove Temporary Files to fix Error 30169-22: Sorry, Something Went Wrong:-

In the process of installing microsoft 365 or office 2021/2019/365 or any product on your windows machines, there are so many files gets created which are meant for temporary purpose for memory management, within application purposes like MDI etc.

Under normal conditions, these files are closed and deleted by Windows when you quit a Windows session. However, if you quit Windows in an irregular way (for example, restarting the computer or turning it off during an active Windows session) the files are not closed or deleted.

To remove temporary files, Follow these steps,

  1. Click on windows start button + “R” to open the run command window.
  2. Type “%temp%” and click on the enter button, this leads to a window with temp files and folders.
  3. Select all (CTRL+A) “Shift + Delete” to remove permanently,

There may be some files that require admin permission to remove, Just click on ok. Only a few files cant be deleted because of there are some applications that might be using them internally. Skip those files.

Error code 30169-22 Fix- by removing Office traces from Program files:-

In some cases, Office 365 installation may stop because of several reasons like slow internet, server issues etc. Then your machine creates some of the files required to office 365/2021/2019 product.

When you try to re-install this time, You may see issues like these type of error code 30169-22 and different series based on the reason of failure.

office traces removing window

You have to delete these Office traces from the computer before trying re-installation process.

Repair/Uninstall microsoft 365 program or office 2021/2019/365 program: –

The below procedures describe how to uninstall Office 2016 or 2013 products on a system. For other versions of Office, such as Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2010, or Office 2007 below.

For Windows 10 / Windows 11:-

Firstly, go to control panel from start button After this, Select Programs and features there to reach a list of installed programs on your computer Now, from the list, search for Microsoft Office 365 product and click on Change After that, a window will open like here showing Add, Repair, remove options Then proceed to with repair and wait for sometimes.

Once the repair is successful you are ready to use Microsoft 365 product or office 2021/2019/365 product again Finally, to uninstall follow the first 4 steps from repair process and choose to Remove instead of repair.

IMPORTANT: It’s impossible to uninstall the office applications like (word, excel, publisher etc.) individual from the total office product. The only way to uninstall an individual app is if you purchase a stand-alone version.

Installing Office 365/2019/2021 Product:-

Once you have done the uninstallation part, now do a clean office installation.

Login to your Microsoft office account

  1. Go to your dashboard to see the product you purchased.
  2. Select “Install Office “ option and then let it download, (you may see click Save, Run, Setup, or Save File depends on browser type, select “save” for future purpose)
  3. Go to downloads in your computer and Double click on office setup file to install.

If the error code 30169-22 still persists then try an advanced registry fix if you are familiar with it.

Windows Registry Fix:-

The registry in Windows is console that shows the structure of your Windows Operating system and its internal programs. The Hex codes inside to registry may change due to some unwanted conflicting programs which uses the same resources. To fix this Microsoft office error code 30169-22 in office 365/2021/2019, you need to delete the altered Office Registry keys or to remove and re-create the keys with previous values. (HEX CODE or H-KEYS).

Note: Don’t do Registry changes if you are not aware of its structure as it damages applications with 1 single change. Sometimes it damages your computer operating system.

Take support from Online experts regarding any unresolved issues on your computer. Chat with our microsoft chat support team to fix your computer issues Now!


Take support from Online experts regarding any unresolved issues on your computer. Chat with our microsoft chat support team to fix your computer issues Now!