Microsoft office /365/2019/2021 Error code 3170

How To Use Event Viewer to Check Office Error code 3170 Logs: –

Initially, it is important to understand how the event viewer works. Event viewer is an inbuilt feature of Windows Operating system to register the logs of your office programs. In case of any errors or failures on any office program, the event viewer supports you to open and check the event logs during such incidents. These logs will notate the failure reasons and can show you the trouble error code 3170.

Thus, these event logs can be analyzed by a technician to assist you properly on your computers. If a technician. This event viewer shows the logs in different types like critical, information or error.

1.Click on a start button

2. Enter “RUN” and open the Run command prompt

3. Enter “EVENT VIEWER” and press enter key to open Event Viewer logs

4. Double click on “windows logs” from the left-side panel and choose “application”.

5. Now you can see many logs in the middle panel

6. Filter the logs to find office program related issues and warnings by selecting Filter current log option from the Right-side panel. Find any critical, error code logs the caused code 3170.

If you can’t find any reasons for this issue, then just take a chance to do a clean installation to save time.

Steps To Fix the office Error Code 3170: –

Sometimes the office program won’t be installed due to some reasons like internet connectivity, dependencies for the product or any virus that affected your computer files, etc. Then all you must do a clean installation by removing traces of office program files that existed from previous versions or by multiple office program installation trails by you due to several errors.

Delete Temporary Files:-

In the process of installing office or any product on your windows machines, there are so many office files gets created which are meant for temporary purpose for memory management, within application purposes like MDI etc.

Under normal conditions, these office files are closed and deleted by Windows when you exit a Windows session. However, if you quit Windows in an irregular way (for example, restarting the computer or turning it off during an active Windows session) the files are not closed or deleted.

To remove temporary office files, Follow these steps,

1. Press on the windows start button + “R” to open the run command window.
2. Type “%temp%” and press on the enter button, this leads to a window with temp files and folders.
3. Select all (CTRL+A) “Shift + Delete” to remove permanently,

There may be some office files required admin permission to delete, just press on ok. Only a few office files can’t be removed because there are some applications that might be using them internally. Skip those office files.

Error code 3170 Fix- by deleting the Office traces from Program files: –

In some cases, Office program installation may stop because of several reasons like slow internet, server issues, etc. Then your machine creates some of the office files required to office 365/2019/2021 product.

When you try to re-install this time, you may see issues like these types of error code 3170 and different types based on the reason for failure.

You must delete these Office traces from the computer before trying re-installation process.

Repair/Uninstall Office installation Program: –

Applies To: Office 2019, for business, Office 365 Admin, Office 365 Small Business Admin, Office 2021

The following steps are explained how to uninstall Office 2019/2021 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office 365/2021, including Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2019, or Office 2021 below. Trying to be uninstalling Office using the Control Panel first. If it is not working, use the easy fix tool or try uninstalling Office programs manually.

For Windows 10 Windows 11: –

1. Go to control panel from start button,
2. Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside to windows10 start logo)
3. From the list, search for Microsoft Office product and press on
4. A window will open like here showing Add, Repair, Delete options.
5. Then proceed to with repair and wait for sometimes. Once the repair is done you are ready to use Microsoft office product again.

To uninstall following the first 4 steps from repair process and choose to Delete instead of repair.

IMPORTANT. It is impossible to uninstall office program applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product: –

Once you have done the uninstallation process, now do a clean-up office program installation.

1. Login to your Microsoft office account office.com/sign in
2. Go to your dashboard to see the office product you purchased.
3. Select “Install Office “option and then let it download, (you may see click Save, Run, Setup, or Save File depends on browser type, select “save” for future purpose)
4. Go to downloads in your computer and double press on office setup file to install.

If the error code 3170 persists, then try an advanced registry fix if you are familiar with it.

Windows Registry Fix: –

The registry fix in Windows is a console that shows the structure of your Windows Operating system and its internal office programs. The Hex codes inside the registry fix may change due to some unwanted conflicting office programs which use the same resources.

To Registry fix the error code 3170 in office 365/2021/2019 you need to delete the altered Office Registry keys or delete and re-create the keys with before values. (HEX CODE or H-KEYS).

Note: Don’t do Registry fix changes if you are not aware of this structure, as it damages applications with one single change. Sometimes change your computer operating system too.