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Installation Error code 0-1005 in Microsoft office 365/2021/2019

error code 0-1005

This describes the Microsoft Office 365/2021/2019 Installation Error code 0-1005. The Microsoft Office installation error code 0-1005.encountered that many users were having trouble repairing or installing office programs on their Windows and Mac computers. The major issues pop up due to Office licensing, Windows updates, insufficient system resources like disk space, Internet connectivity, etc.

Microsoft Office 365/2021/2019 Error code 0-1005 Returns following error messages

  1. Something went wrong Error code 0-1005 Go online for additional help
  2. The office is Busy, there is a problem starting of Office 365/2019/2021 Installation.
  3. We are sorry, but we are unable to start office Installation program.
  4. Sorry installation can’t continue because no compatible office 365 products are detected.
  5. We are sorry, but we can’t verify the signature of files required to install office 365/2021/2019 product.
  6. Internet connection needed Microsoft Office 365/2021/2019 installation Error code 0-1005.

Something went wrong Error code 0-1005 Go online for additional help.

When you are starting an Office application, you receive an error stating that “Something went wrong”. If the operating system is not able to add or remove the products requested, It requests you to verify the file’s signature and install office 365 products. Usually, it returns error code series 300XX, or 1xxx series depending on cause of the related issue.

error code 0-1005


Office is Busy, There is a problem starting the Office 365/2021/2019 program Installation

Error “Office is busy” pops up when you try to open any office 365/2021/2019 program like word, excel, PowerPoint etc, and office is already in progress. A message shows that “we are updating you to add or remove some programs”.

Office busy error in office 2010


We are sorry, but we are unable to start your office 365/2021/2019 installation program.

This program is common Microsoft office 365/2021 program Error code 0-1005 in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.


Sorry, we ran into a problem Error code 0-1005-Sorry installation can’t continue because no compatible office products are detected.

Windows displays a message showing that your system ran into a problem, and it needs to restart system. A Microsoft Windows Operating system is announced in various bit of versions depending on the hardware architecture such as 32 and 64. It is necessary to install similar versions of Office that suitable for Windows.

No compatible office products detected


We are sorry, but we can’t verify the signature of files required to install your office 365/2021/2019 product.

An Microsoft Office 365/2021/2019 product package available in different various forms such as a disc or click-to-run. In the case of a disc failure, you might see this error message We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office 2021 product.


Internet connection needed Microsoft Office 365/2021/2019 installation Error code 0-1005

This error message happens due to internet problems when performing online repairs for your office 365/2021/2019 product. You can do a quick offline repair. And, installation needs a proper internet connectivity.

The new Office 365 suite comes with click-to-run feature that has a short setup file that will start Microsoft 365 installation. Due to intermittent connection or connectivity failures, you will see Microsoft office 365/2021/2019 installation Error code 0-1005

internet connection needed error message


Background Installation ran into a problem

Background installation pops up when Office 365/2021 Installation program-related files are corrupted. It is necessary to repair Office applications. And also, a malware and or virus-related issues can be checked in PCs.


Unable to start Office 365/2021/2019 installation program

The message shows that official program has been stopped by your Windows. This should be scanned using Windows system files. This also shows that Office-relevant files are missing from Program folders. It has been encountered with any kind of the clean-up programs, and system restores will help you to fix the issues.

Diagnose your computer to fix Microsoft office 365/2021/2019 Error code 0-1005

An event viewer is log of every action on your computer that records all events. This Windows built-in feature that provides all information for the problem-causing keys. They are caused due to failure of the Windows-related services and its executable file is unable to read the necessary files when installing Office 365/2021/2019.


Perform system file SFC scan

System file scan in short sfc scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

  1. To Run a system file scan the windows operating system
  2. First Open a command prompt (CMD) in administrator mode and then run the command SFC/SCANNOW

If you see any file violations still exists after scan, then move to the Event viewer to check what has been caused by the Microsoft office 365/2021/2019 installation error 0-1005

How to use Event viewer to check office error logs

  1. Click to start button and open Run command prompt window.
  2. To open Event viewer logs, type “EVENT VIEWER” command and then press enter.
  3. And tap double to “windows log” and then select to the “Applications “
  4. Many logs are visible in the Centre panel. Filter the logs and check office-related problems and warnings by selecting Filter current log option.
  5. Finds critical error logs that cause an Office 365/2021/2019 installation error code 0-1005.
  6. If there are no reasons for these issues to be found, then perform a clean office 365/2021 installation.

Repair/Uninstall office 365/2021/2019 program

Applies To: Office 2019, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013


The following procedure shows you how to uninstall Office 2019 or 2021 products on your system.
 For other new versions of Office and try to uninstall Microsoft Office by using the Control Panel. If that does not work, use this to easily fix the tool or try uninstalling Office manually.

For Windows 10:-

  • Go to the control panel and Select the Programs and features to reach list of installed programs on your system.
  • From a list, check Microsoft Office 365/2021/2019 products and click to the Change button.
  • A window will open displaying the Add, Repair, and Remove options.
  • Once repair is completed use the Microsoft office products again
  • To uninstall the follow above steps and choose to Remove it instead of repairing.

IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office 365/2021/2019 Product

  • Once you have done the uninstallation part, now do a clean installation.
  • Firstly, go to Microsoft office account and sign into account.
  • Secondly, check this dashboard and investigate product that you have purchased.
  • After that, Select the “Install Office “option and download it
  • Finally, check downloads on your system and double-click to the setup file for install
  • If the Microsoft Office error code 0-1005. still exists then try the advanced registry fix

Windows Registry Fix Microsoft office 365/2021/2019 installation Error code 0-1005

Registry in Windows displays the structure of Windows Operating system and its internal programs. The Hex codes inside the registry will change due to unnecessary programs. 

To fix this office install error 0-1005 .in office 365/2019/2021 and delete the modified Office Registry keys or remove and re-creates the keys with older values.

Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.


At last, if you are still not able to resolve this issue Error Code 0-1005. I am sure they will help you resolve this issue. If you like to see the procedure for paid support, to clarify, you may ask the Tech Available online.

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