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[Solved] Solution for Office 365/2019/2021 Error Code 0-1007(0)

This article describes the Microsoft Office365/2021 Error Code 0-1007(0) solutions . It was found that many users having trouble to repair or install office programs on their Windows and Mac computers.

The majority of issues are due to the Office licensing, Windows 10 updates, insufficient system resources like disk space, internet connectivity, etc. So this article provides the solution for different kind of office program issues related to office 365/2021 error code 0-1007(0).

Microsoft Office Error Code 0-1007(0) Returns Following Error Messages:-

  • Firstly, Something went wrong Error code 0-1007(0) Go online for additional help.
  • Secondly, Office is Busy, There is a problem starting the Microsoft Office program Installation.
  • We are sorry, but we are unable to start your office program.
  • Sorry office program installation can’t continue because no compatible office products are detect.
  • We are sorry, but we can’t verify the signature of files required to install your office product.
  • Internet connection need Office installation error code 0-1007(0).
  • Background installation ran into a problem.

Something Went Wrong Error Code 0-1007(0) Go Online for Additional Help.

When operating system unable to add and/or remove the products that you are requesting, It requests you to verify file’s signature that required to install the office product. Usually, returns error code 0-1007(0) series 300XX, 1xxx series depends on the cause of the issue.

Office is Busy, There is a Problem Starting the Microsoft Office program Installation

It appears when you try to open any office installation program like word ,excel etc, and the office already in progress .it gives a message “we are either updating or helping you add/ or remove some  programs.

We are Sorry, But We are Unable to Start Your Program.

Unable to start a office program is a common office installation error 0-1007(0) in a windows operating system that causes due to fail services of a office program. If there are Windows Installer services found to be not working, then you cannot install an Office product.

Sorry Installation can’t Continue Because no Compatible Office Products are Detected.

A Microsoft Windows Operating system is released in two different bit versions depending on the hardware architecture such like 32 and 64. It is require to install relevant versions of office suitable for the Windows Operating systems.

In case of any mismatch in the versions selected, you can see this error 0-1007(0) message that says no compatible office products are detected.

We are Sorry, But We Can’t Verify the Signature of Files Required to Install Your Office Product.

An Office product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error 0-1007(0) message which says signatures of files required to install the office product.

Internet Connection Needed Office Error Code 0-1007(0).

While you performing the online repair for your office product this error 0-1007(0) message may occur due to internet problems. You can do a quick offline repair.

Also, office Installation of Microsoft Office requires an internet connection depending on the version. The latest Office 365/2021 suite comes with a click to run version which is a small setup file when you click on it, that would start the office program installation by downloading all the required files for the program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this office installation error 0-1007(0).

Background Installation Ran into a Problem

This causes when your Office installation program related files are corrupt. It is require to repair your Office installation program. In addition, we need to check for malware or virus related issues on your computer.

Unable to Start Microsoft Office 365/2021 installation Program

This message explains that the program has been stopped by your Windows 10. The computer must be scanned using Windows system file scan process. This also shows that Office program related files are missing from office Program folders. If this happened recently with any of your cleanup office programs, a system restore could help you to fix the same.

Diagnose your computer to fix office program error code 0-1007(0):-

There are few ironically shown Office program error code 0-1007(0) which require an immediate action. There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is a Windows Inbuilt office installation program under system tools, it provides all the information for the problem causing keys.

This could cause due to the failure with your Windows related services and the executable file is unable to read the required files when you try installing Office program. There may be issues with the start up programs which can be checked under System Configuration.

Perform System File Scan:-

System file scan in short SFC scan is windows inbuilt office365/2019 installation program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

To Run system file scan in your windows operating system, first Open command prompt (CMD) in admin mode and Run the command SFC/SCANNOW

Office program installation error code 0-1007(0) also can be fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the office program error code 0-1007(0). Watch video to know how to perform SFC SCAN to fix office installation program error code 0-1007(0).

How to Use Event Viewer to Check Office365/2021 Error 0-1007(0) Logs:-

  1. Click on a start button.
  2. Type “RUN” and open the Run command prompt.
  3. After that, Type “EVENT VIEWER” and press enter key to open Event viewer logs.
  4. Double click on “windows logs” from the left-side panel and select “application “.
  5. Now you can see many logs in the center panel.
  6. Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel.
  7. Find any critical, error logs the caused error code 0-1007(0).

If you can’t find any reasons for the issues then just take a chance to do a clean office program installation to save your time.

Steps to Fix the office installation Error Code 0-1007(0) :-

Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office program installation trails by you due to several errors.

Repair / Uninstall office program: –

  1. Go to control panel from start button,
  2. Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside windows start logo)
  3. From the list, search for Microsoft Office product and click on Change
  4. A window will open like here showing Add, Repair, Remove options
  5. Then proceed to with repair and wait for sometimes. Once the repair is successful you are ready to use Microsoft office product again.

To uninstall follow the first 4 steps from repair process, and choose to Remove instead of repair.

IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product:-

Once you have done the Un-Installation part, now do a clean installation.

  1. Login to your Microsoft office account
  2. Go to your dashboard to see the product you purchased.
  3. Select “Install Office “ option and then let it download, (you may see click Save, Run, Setup, or Save File depends on browser type, select “save” for future purpose)
  4. Go to downloads in your computer and Double click on office setup file to install.

If the office installation error code 0-1007(0) still persists then try an advanced registry fix if you are familiar with it.

Windows Registry Fix:-

The registry in Windows is a console that shows the structure of your Windows Operating system and it’s internal programs. The Hex codes inside the registry may change due to some unwanted conflicting programs which use the same resources.


To fix the Error Code 0-1007(0) in office 365/2021 you need to delete the altered Office Registry keys or remove and re-create the keys with previous values. (HEXA CODE or H-KEYS).

In Conclusion,

Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.

Error Code 0-1007(0)

Take a support from Online experts regarding any unresolved issues on your computer.

As a result, chat with our Technician to fix your computer issues Now!


Related Issues to Error Code 0-1007(0) in Office 365, 2016/2019:

Error code 30089-4, Error code 3-4, Error code 30033-4, Error code 30088-15, Error code 30145-27, Error code 30094-1, Error code 30145-13, Error code 30175-12

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