Error code 30145-13 stops office 365/2019/2016 installation

This describes the Microsoft Office error code 30145-13. The Microsoft Office error code 30145-13. encountered that many users were having trouble repairing or installing office programs on their Windows and Mac computers. The major issues pop up due to Office licensing, Windows updates, insufficient system resources like disk space, Internet connectivity, etc.

Office error code 30145-13 Returns following error messages:-

  • Something went wrong Error code 30145-13 Go online for additional help.
  • Office is Busy, There is a problem starting the Office Installation.
  • We are sorry, but we are unable to start your program.
  • Sorry installation can’t continue because no compatible office products are detected.
  • We are sorry, but we can’t verify the signature of files required to install your office product.
  • Internet connection needed. Office error code 30145-13 .
  • Background installation ran into a problem.

Something went wrong Error code 30145-13 Go online for additional help.

When you are starting an Office application, you receive an error stating that “Something went wrong”. If the operating system is not able to add or remove the products requested, It requests you to verify the file’s signature and install office 365 products. Usually, it returns error code series 300XX, or 1xxx series depending on cause of the related issue.

office error code 30145-13

pic showing office error code 30145-13

Office is Busy, There is a problem starting the Office Installation

Error “Office is busy” pops up when you try to open any office 365/2021/2019 program like word, excel, PowerPoint etc, and office is already in progress. A message shows that “we are updating you to add or remove some programs”.

Office busy error in office 2010

Office busy error while repairing

We are sorry, but we are unable to start your program.

This program is common error in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.

Sorry, we ran into a problem Error code 30145-13 -Sorry installation can’t continue because no compatible office products are detected.

Windows displays a message showing that your system ran into a problem, and it needs to restart system. A Microsoft Windows Operating system is announced in various bit of versions depending on the hardware architecture such as 32 and 64. It is necessary to install similar versions of Office that suitable for Windows

No compatible office products detected

No compatible office products detected

We are sorry, but we can’t verify the signature of files required to install your office product.

An Office is an product package available in different various forms such as a disc or click-to-run. In the case of a disc failure, you might see this error message We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office 2021 product.

Unalbe to verify signature of files

Unable to verify signature of files

Internet connection needed. Office error code 30145-13 .

This error message happens due to internet problems when performing online repairs for your office product. You can do a quick offline repair. And also installation needs an proper internet connectivity

The new Office 365 suite comes with click-to-run feature that has a short setup file that will start Microsoft 365 installation. Due to intermittent connection or connectivity failures, you will see Microsoft office 365/2021/2019 installation error code 30145-13

internet connection needed error message

Internet connection needed error message


Background Installation ran into a problem

Background installation pops up when Office program-related files are corrupted. It is necessary to repair Office applications. And also a malware and or virus related issues can be checked in PCs

Unable to start Office program

The message shows that official program has been stopped by your Windows. This should be scanned using Windows system files. This also shows that Office-relevant files are missing from Program folders. It has been encountered with any kind of the clean-up programs, and system restores will help you to fix the issues.

Diagnose your computer to fix error code 30145-13 :-

There are few ironically shown Office error codes which require an immediate action. An event viewer is log of every action on your computer that records all events. This Windows built-in feature that provides all information for the problem-causing keys. They are caused due to failure of the Windows-related services and it’s executable file is unable to read the necessary files when installing Office 365/2021/2019

Perform system file scan:-

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

To Run a system file scan the windows operating system

First Open a command prompt (CMD) in administrator mode and then Run command SFC/SCANNOW

If you see any file violations still exists after scan then move to the Event viewer to check what has been caused by the office installation error 30145-13

How to use Event viewer to check office error logs:-

Click to start button and open Run command prompt window.

To open Event vwr logs, type “EVENTVWR” command and then press enter.

error code 30145-13

And tap double to “windows log” and then select to the “Applications “

Many logs are visible in the centre panel. Filter the logs and check office-related problems and warnings by selecting Filter current log option.

error code 30145-13

Finds critical error logs that cause an error code 30145-13. If there are no reasons for these issues to be found, then perform a clean office 365/2021 installation.

Steps to Fix the error code 30145-13 :-

Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office installation trails by you due to several errors.

Remove Temporary Files:-

In the process of installing office or any product on your windows machines, there are so many files gets created which are meant for temporary purpose for memory management, within application purposes like MDI etc.

Under normal conditions, these files are closed and deleted by Windows when you quit a Windows session. However, if you quit Windows in an irregular way (for example, restarting the computer or turning it off during an active Windows session) the files are not closed or deleted.

To remove temporary files, Follow these steps,

  1. Click on windows start button + “R” to open the run command window.
  2. Type “%temp%” and click on the enter button, this leads to a window with temp files and folders.
  3. Select all (CTRL+A) “Shift + Delete” to remove permanently,

There may be some files requires admin permission to remove, Just click on ok. Only a few files cant be deleted because of there are some application might be using them internally. Skip those files.

temp files deletion

Error code 30145-13 Fix- by removing Office traces from Program files :-

In some cases, Office installation may stop because of several reasons like slow internet, server issues etc. Then your machine creates some of files required to office 365/2010/2016 product.

When you try to re-install this time, You may see issues like these type of error code 30145-13 and different series based on the reason of failure.


office traces removing window

You have to delete these Office traces from the computer before trying re-installation process.


Repair/Uninstall office program: –

Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013

The following procedure shows you how to uninstall Office 2016 or 2013 products on your system. For other new versions of Office and try to uninstall Microsoft Office by using the Control Panel. If that does not work, use this to easily fix the tool or try uninstalling Office manually.

For Windows 8 / Windows 8.1/10:-

And Go to the control panel and Select the Programs and features to reach list of installed programs on your system.

From a list, check Microsoft Office products and click to the Change button.

A window will open displaying the Add, Repair, and Remove options.

Once repair is completed use the Microsoft office products again

To uninstall the follow above steps and choose to Remove it instead of repairing. 

IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product:-

Once you have done the uninstallation part, now do a clean installation.

  1. Firstly,  Login to your Microsoft office account

Secondly, check this dashboard and look into product that you have purchased.

After that, Select the “Install Office “option and download it

Finally, check downloads on your system and double-click to the setup file for install.

If the Microsoft Office error code 30145-13. still exists then try the advanced registry fix

Windows Registry Fix:-

Registry in Windows displays the structure of Windows Operating system and its internal programs. The Hex codes inside the registry will change due to unnecessary programs. To fix this office install error 30145-13 .in office 365/2010/2016/2019/2021 and delete the modified Office Registry keys or remove and re-creates the keys with older values.

Take help from our Online experts regarding any unsolved problems in your system. Also, go to our website for more details and information.


 Related issues to error code 30145-13 in Office 365, 2010/2013 :

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