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Solution for Microsoft Office 365/2021/2019 Error code 0-1012(0)

This describes the Microsoft Office 365/2021/2019 error code 0-1012. The Microsoft Office error code 0-1012 encountered that many users were having trouble repairing or installing office programs on their Windows and Mac computers. The major issues pop up due to Office licensing, Windows updates, insufficient system resources like disk space, Internet connectivity, etc. In this article it gives solutions for different kinds of office issues related to office 2021/2019 error code 0-1012.

Diagnose your computer to fix error code 0-1012(0):-

An event viewer is log of every action on your computer that records all events. This Windows built-in feature that provides all information for the problem-causing keys. They are caused due to failure of the Windows-related services and it’s executable file is unable to read the necessary files when installing Office 365/2021/2019.

Perform system file scan:-

  1. To Run a system file scan the windows operating system
  2. First Open a command prompt (CMD) in administrator mode and then Run command SFC/SCANNOW


If you see any file violations still exists after scan, then move to the Event viewer to check what has been caused by the office installation error 0-1012

Office error code 0-1012(0)  also can be fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the office error code 0-1012(0). Watch video to know how to perform SFC SCAN to fix office error code 0-1012(0).


How to use Event viewer to check office error logs:-

  1. Click to start button and open Run command prompt window.
  2. To open Event viewer logs, type “EVENTVWR” command and then press enter.
  3. And tap double to “windows log” and then select to the “Applications “
  4. Many logs are visible in the Centre panel. Filter the logs and check office-related problems and warnings by selecting Filter current log option.
  5. Finds critical error logs that cause an error code 0-1012. If there are no reasons for these issues to be found, then perform a clean office 365/2021 installation.

Steps to Fix the error code 0-1012(0):-

Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office installation trails by you due to several errors.

Repair/Uninstall office program: –

Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013

Repair/Uninstall the office program.

The following procedure shows you that how to uninstall Office 365/2021/2019 products on your system. For other new versions of Office and try to uninstall Microsoft Office by using of Control Panel. If that does not work, use this to easily fix the tool or try uninstalling Office manually.

To uninstall follow the first 4steps from repair process, and choose to Remove instead of repair.
IMPORTANT:. It’s impossible to uninstall office applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product:-

  1. Once the uninstall part is over, and then now start performing a clean office program installation.
  2. Firstly, go to Microsoft office account and sign in to account.
  3. Secondly, check this dashboard and look into product that you have purchased.
  4. After that, Select the “Install Office “option and download it
  5. Finally, check downloads on your system and double-click to the setup file for install.
  6. If the Microsoft Office program error code 0-1012 still exists, then try the advanced registry fix.

Windows Registry Fix:-

Registry in Windows displays the structure of Windows Operating system and its internal programs. The Hex codes inside the registry will change due to unnecessary programs. To fix this office install error 0-1012 in office 365/2010/2016/2019/2021 and deletes the modified Office Registry keys or remove and re-creates the keys with older values.

Microsoft Office Error code 0-1012(0) Returns following error messages:-

  1. Something went wrong Error code 0-1012 Go online for additional help.
  2. The office program is Busy, There is a problem starting of Office 365/2019/2021 Installation
  3. We are sorry, but we are unable to start program.
  4. Sorry installation can’t continue because no compatible office products are detected.
  5. We are sorry, but we can’t verify the signature of files required to install office 365/2021/2019 product.
  6. Internet connection needed. Office error code 0-1012
  7. Background installation ran into a problem

Something went wrong Error code 0-1012(0) Go online for additional help.

When you are starting an Office application, you receive an error stating that “Something went wrong”. If operating system is not able to add or remove the products requested, It requests you to verify the file’s signature and install office 365 products. Usually, it returns error code series 300XX, or 1xxx series depends on cause of the related issue.

Office is Busy, There is a problem starting the Office program Installation

Error Office is busy pops up when you try to open any office 365/2021/2019 program like word, excel, PowerPoint etc., and office is already in progress. A message shows that “we are updating you to add or remove some programs”.

Office busy error in office 2010
Office busy error while repairing

We are sorry, but we are unable to start your office installation program.

This program is common error 0-1012 in the Windows operating system that is caused due to the failed services of a program. Windows Installer services are found to be not working, they cannot install an Office 365/2021 product.

Sorry installation can’t continue because no compatible office products are detected.

Windows displays a message showing that your system ran into a problem, and it needs to restart system. A Microsoft Windows Operating system is announced in various bit of versions depending on the hardware architecture such as 32 and 64. It is necessary to install similar versions of Office that suitable for Windows

An Office product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message which says signatures of files required to install the office product.

Internet connection needed. Office program error code 0-1012(0).

This Office error 0-1012(0) message happens due to internet problems when performs an online repair for your office product. You can do a quick offline repair. And also office installation needs an proper internet connectivity

The new Office 365 suite comes with click-to-run feature that has a short setup file that will start Microsoft office 365/2021/2019  installation. Due to intermittent connection or connectivity failures, you will see Microsoft office 365/2021 installation error code 0-1012

internet connection needed error message
Internet connection needed error message

Background Installation ran into a problem

Background installation pops up when Office program-related files are corrupted. It is necessary to repair Office applications. And also a malware and or virus related issues can be checked in PCs

Unable to start the Office installation program

The message shows that official program has been stopped by your Windows. This should be scanned using Windows system files. This also shows that Office-relevant files are missing from Program folders. It has been encountered with any kind of the clean-up programs, and system restores will help you to fix the issues.

Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.

Take help from our Online experts regarding any unsolved problems in your system. Also, go to our website for more details and information..

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