This describes the Microsoft Office error code 0-4 solutions in this article. The majority of issues are due to the Office licensing, Windows updates, insufficient system resources like disk space, internet connectivity, etc. So this article provides the solution for different kind of office issues related to error code 0-4.
Office 365 error code 0-4 Returns following error messages:-
- Something went wrong Error code 0-4 Go online for additional help.
- Office is Busy, There is a problem starting the Office Installation.
- We are sorry, but we are unable to start your program.
- We are sorry, but we can’t verify the signature of files required to install your office product.
- Internet connection needed to fix Error code 0-4 office 2021
- Background installation ran into a problem.
Something went wrong Error code 0-4 Go online for additional help.
When operating system unable to add and/or remove the products that you are requesting, It requests you to verify file’s signature that required to install the office 365 product. Usually, returns error code series 300XX, 1xxx series depends on the cause of the issue.
Office is Busy, There is a problem starting the Office Installation
It appears when you try to open any Microsoft 365 program like word ,excel etc, and the office already in progress .it gives a message “we are either updating or helping you add/ or remove some programs.
We are sorry, but we are unable to start your program.
Unable to start a program is a common error in a windows operating system that causes due to failed services of a program.
Sorry, we ran into a problem Error code 0-4 – Sorry installation can’t continue because no compatible office products are detected.
A Microsoft Windows Operating system is released in two different bit versions depending on the hardware architecture such like 32 and 64.
It is required to install relevant versions of office suitable for the Windows Operating systems.
We are sorry, but we can’t verify the signature of files required to install your office product.
An Office 365/2021/2019 product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message which says signatures of files required to install the office product.
Internet connection needed to Error code 0-4 office 2019
While you performing the online repair for your Microsoft office product this error message may occur due to internet problems. You can do a quick offline repair.
Also, Installation of Microsoft Office requires an internet connection depending on the version. The latest Office 365 suite comes with a click to run version which is a small setup file when you click on it, that would start the installation by downloading all the required files for the program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this error 0-4.
Background Installation ran into a problem
Background Installation ran into a Problem is Caused when your Office program related files are corrupted. In addition, we need to check for malware or virus related issues on your computer.
Unable to start Office program
This shows that Office related files are missing from Program folders. If this happened recently with any of your cleanup programs, a system restore could help you to fix the same.
Diagnose your computer to fix Error code 0-4 office 365:-
There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys.
This could cause due to the failure with your Windows related services and the executable file is unable to read the required files when you try installing Office 365/2021/2019.
Perform system file scan:-
System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.
To Run system file scan in your windows operating system,
Firstly Open command prompt (CMD) in admin mode and
Run the command SFC/SCANNOW
If you see any file violations still exists after the scan then move to Event viewer to check what has caused the Microsoft Office Error code 0-4.
Wach video to know how to perform SFC SCAN to fix office installation error code 0-4.
How to use Event viewer to check office error logs:-
- Click on a start button.
- Type “RUN” and open the Run command prompt.
- Type “EVENTVWR” and press enter key to open Eventvwr logs.
- Double click on “windows logs” from the left-side panel and select “application “.
- Now you can see many logs in the center panel.
- Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel.
- 7. Find any critical, error logs the caused Office 365 error code 0-4.
Steps to Fix the Microsoft 365 and Office 2019/2021 Installation error code 0-4:-
Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office 365/2019/2021 installation trails by you due to several errors.
Repair/Uninstall office program: –
Applies To: Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013
For Windows 10/ Windows 11:-
Firstly, Go to control panel from start button,
Then, Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside windows start logo)
From the list, search for Microsoft Office product and click on Change
After that, a window will open like here showing Add, Repair, Remove options
Then proceed to with repair and wait for sometimes. Once the repair is successful you are ready to use Microsoft office product again.
Finally, To uninstall follow the first 4steps from repair process, and choose to Remove instead of repair.
Installing Office Product:-
Once you have done the uninstallation part, now do a clean installation.
Firstly, Login to your Microsoft office account www.office.com/signin
Secondly, Go to your dashboard to see the product you purchased.
After that, Select “Install Office “ option and then let it download, (you may see click Save, Run, Setup, or Save File depends on browser type, select “save” for future purpose)
Finally, Go to downloads in your computer and Double click on office setup file to install.
Windows Registry Fix:-
The registry in Windows is a console that shows the structure of your Windows Operating system and it’s internal programs.
To fix the error code 0-4 in office 365/2019/2021
you need to delete the altered Office Registry keys or
remove and re-create the keys with previous values. (HEXA CODE or H-KEYS).
Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.
Take a support from our Microsoft Chat Support Team regarding any unresolved issues on your computer.