Fix Microsoft 365 Error Code 0-1007(0) in Office 2021/2019/365

This article describes the Office Deployment Tool Error code 0-10070 solutions. Office 2021 Error Code 0-1007(0) was found that many users having trouble to repair or install office programs on their Windows and Mac computers. 

The majority of issues are due to Office licensingWindows updates, insufficient system resources like disk space, internet connectivity, etc. So this article provides the solution for different kinds of office issues related to Microsoft 365 error 0-1007(0)

something went wrong

Check Your Computer to Fix Office 365/2021/2019 Error Code 0-1007(0)

There are few ironically shown Office error codes that require immediate action. There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys.

Perform System File Scan

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files. To Run system file scan in your windows operating system, first Open command prompt (CMD) in admin mode and Run the command SFC/SCANNOW

SFC Scan

Office error codes also can be fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the microsoft office error code 0-1007(0). Watch video to know how to perform SFC SCAN to fix office error code 0-10070

How to use Event viewer to check office error logs?

Click on a start button

Type “RUN” and open the Run command prompt

Type “EVENTVWR” and press enter key to open Eventvwr logs


Double click on “windows logs” from the left-side panel and select “application”

Now you can see many logs in the center panel

Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel

Find any critical, error logs the caused Office 365 Error Code 0-1007(0). If you can’t find any reasons for the issues then just take a chance to do a clean office 365 installation to save your time.

Quick Steps to Fix the Office Error Code 0-1007(0)

Sometimes the office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files, etc. Then all you have to do a clean office 365 installation by removing traces of office program files existed from previous versions or by multiple microsoft 365 installation trails by you due to several errors.

Repair / Uninstall office program

Applies To – Office 2016, Office for business, Office 365 Admin, Office 365 Small Business Admin, Office 2013

The following steps describe how to uninstall Office 2016 or 2013 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office, including Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2010, or Office 2007 below. Try uninstalling Office using the Control Panel first. If that doesn’t work use the easy fix tool or try uninstalling Office manually.

For Windows 10 / Windows 11

Go to control panel from the start button

Select Programs and features there to reach a list of installed programs on your computer (In Windows 10 you can just type programs and features in the Cortana search bar beside windows start logo)

From the list, search for Microsoft Office product and click on Change

A window will open like here showing Add, Repair, Remove options

Then proceed to repair and wait for sometimes. Once the repair is successful you are ready to use Microsoft office product again. To uninstall follow the first 4 steps from the repair process, and choose to Remove instead of repair. Still if you are getting trouble to fix this error code contact to our experts to fix it.

IMPORTANT – It’s impossible to uninstall office applications (word, excel, publisher, etc.) individually from total office products. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product

Once you have done the Un-installation part, now do a clean installation. Login to your Microsoft office account

Firstly, Go to your dashboard to see the product you purchased

Secondly, Select “Install Office” option and then let it download

After that, Go to downloads in your computer and Double click on the office setup file to install


Office Error Code 0-1007(0) Returns Following Error Messages

Something went wrong Error code 0-1007(0) Go online for additional help

The office is Busy, There is a problem starting the Office 365/2021/2019 Installation

We are sorry, but we are unable to start your program

Internet connection needed. Office 365 error code 0-1007(0)

Background installation ran into a problem

Something Went Wrong Error Code 0-1007(0) Go Online for Additional Help

When trying to start an Office application, you will get this error stating Something went wrong”. If the  the operating system was unable to add and/or remove the products that you are requesting, It requests you to verify the file’s signature that required to install the office 2021 product. Usually, returns error code series 300XX, 1xxx series depends on the cause of the issue.

The Office is Busy, There is a Problem Starting the Microsoft 365 Installation

The error “Office is busy” pops up when you try to open any office program like word, excel, etc., and the office already in progress. It gives a message “We are either updating or helping you add/ or remove some programs.

office apps


We are Sorry, But We are Unable to Start Your Program

We are sorry, but we are unable to start a program is a common error in a windows operating system that causes due to failed services of a program. An Office 365/2021/2019 product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message We are Sorry, But We Can’t Verify the Signature error message which says signatures of files required to install the office product.

Internet Connection Needed to fix Office Error Code 0-1007(0)

While you performing the online repair for your office product this Error Code 0-1007(0) message may occur due to internet problems. You can do a quick offline repair. Also, the Installation of Microsoft Office 365 requires an internet connection depending on the version.

The latest Office 365 suite comes with a click to run version which is a small setup file when you click on it, that would start the installation by downloading all the required files for the program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this office 365/2019/2021 error 0-1007(0).

Background Installation Ran Into a Problem

The background installation occurs when your Office 2021 program related files are corrupted. It is required to repair your Office 365/2019/2021 program. In addition, we need to check for malware or virus related issues on your computer.

Unable to Start an Office Program

This message explains that the program has been stopped by your Windows. The computer must be scanned using the Windows system file scan process. This also shows that Office related files are missing from Program folders. If this happened recently with any of your cleanup programs, a system restore could help you to fix the same.


Finally, If the Microsoft office 365/2021/2019 error code 0-10070 still persists then try an advanced registry fix if you are familiar. Take support from Online experts regarding any unresolved issues on your computer. Chat with our Microsoft chat support team to fix your computer issues Now!

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