Error code 30175-12 Microsoft office 365/2021/2019

This article describes the Microsoft Office error code 30175-12 solutions. It was found that many users having trouble to repair or install office installation programs on their Windows and Mac computers. Most office program issues are due to the Office 365/2021 licensingWindows updates, insufficient system resources like disk space, internet connectivity, etc. So, if this article provides the solutions for different kind of office program issues related to error code 30175-12.

Microsoft Office Error Code 30175-12 Returns Following Error Messages: –

  • Something went wrong Error code 30175-12 Go online for additional support.
  • Office is Busy, there is a problem starting the Office program Installation.
  • We are sorry, but we are unable to start your office program.
  • Sorry office installation can’t continue because no compatible office products are detected.
  • We are sorry, but we can’t verify the signature of office files are required to install your office product.
  • Internet connection needed for Office installation error code 30175-12.
  • Background office installation ran into a problem.

Something went wrong Error code 30175-12 Go online for additional support.

When operating system unable to add or delete the office products that you are requesting, it requests you to verify office files signature that required to install the office product. Usually, returns error code 300XX, 1xxx series depends on the cause of the office issues.

office error code 30175-12










Office is Busy, There is a problem starting the Office program Installation

It appears when you try to open any office installation program like word, excel etc, and the office already in progress .it gives a message “we are either updating or helping you or delete some office programs

Office busy error in office 2010
Office busy error code 30175-12 while repairing

We are sorry, but we are unable to start your office program.

Unable to start an office program is a common error code 30175-12 in a windows operating system that causes due to failed services of an office program. If there is a Windows Installer services found to be not working, then you cannot install an Office product.

Sorry, we ran into a problem Error code 30175-12 -Sorry office installation can’t continue because no compatible office products are detected.

A Microsoft Windows Operating system is released in two different type of bit versions depending on the hardware architecture such like 32 and 64. It is required to install relevant versions of office suitable for the Windows Operating systems. In case of any mistake in these versions selected, you can see this error code 30175-12 message that says no compatible office products are detected.

No compatible office products detected
No compatible office products detected

We are sorry, but we can’t verify the signature of office files required to install your office product.

An Office product is available in different forms like a disc or a press to run. In the case of a disc failure, you might see this error code 30175-12 message which says signatures of office files required to install the office product.

Unalbe to verify signature of files
Unable to verify signature of office files

Internet connection needed. Office installation error code 30175-12.

While you are performing the online repair for your office product this error message may pop up due to internet problems. You can do a quick offline repair.

Also, office Installation of Microsoft Office is requiring an internet connection depending on the version. The latest Office 365/2021/2019 suite comes with a press to run version which is a small setup file when you click on it, that would start the installation by download all the required program files for this office installation programs. In the case of an intermittent connection or some connectivity failures, you might end up seeing this error 30175-12.

internet connection needed error message
Internet connection needed error code 30175-12 message

Background office Installation ran into a problem.

This causes when your Office program related files are corrupted. It is required to repair your Office installation program. In addition, we need to check out the malware or virus-related office program issues on your system.

Office background installation ran into a problem
Pic : Office background installation ran into a-problem

Unable to start Office installation program.

This message explains that the office program has been stopped by your Windows. The computer must be scanned by using this Windows system file scan process. This also shows that Office related files are missing from office Program folders. If this happened recently with any of your clean-up office programs, a system restore could help you to fix the issues.

Analyze Your Computer to Fix Error Code 30175-12: –

There are few ironically shows Office error code 30175-12 which is required an immediate action. There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is the Windows Inbuilt office installation programs under system tools, it gives all the information for the problem causing keys.

This could cause due to the failure with your Windows related services and the executable office file is unable to read the required files when you try installing Office. There may be issues with the start-up of office programs which can be checked under System Configuration.

Perform System office File Scan: –

System file scan in short SFC scan is windows inbuilt office program to fix altered/modified and change office files of the operating system. It can fix several updates failures, other violations done by several mismatched office files.

To Run system files for sfc/scan in your windows operating system, first Open command prompt (CMD) in admin mode and run the command SFC/SCANNOW

Office error code 30175-12 also can be fixed with this scan if they are not damaged much. If you see any office file violations still exist after the scan, then move to Event viewer to check what has caused the office error 30175-12.

How To Use Event Viewer to Check Office Error code 30175-12 Logs: –

  1. Press on a start
  2. Type “RUN” and open the Run command prompt.
  3. Type “EVENT VIEWER” and click enter key to open Event viewer logs.
  4. Double press on “windows logs” from the left-side panel and select “application“.
  5. Now you can see many logs in the centre panel.
  6. Filter the logs to find office related office issues and warnings by selecting Filter current log option from the Right-side panel.
  7. Find any critical, error logs the caused code 30175-12.

If you can’t find any solutions for these issues, then just take a chance to do a clean-up installation to save your time.

Steps To Fix the office Error Code 30175-12: –

Sometimes the office program won’t be installed due to some reasons like internet connectivity, dependencies for the product or any virus that affected your computer files, etc. Then all you must do a clean installation by removing traces of office program files that existed from previous versions or by multiple office program installation trails by you due to several errors.

Delete Temporary Files:-

In the process of installing office or any product on your windows machines, there are so many office files gets created which are meant for temporary purpose for memory management, within application purposes like MDI etc.

Under normal conditions, these office files are closed and deleted by Windows when you exit a Windows session. However, if you quit Windows in an irregular way (for example, restarting the computer or turning it off during an active Windows session) the files are not closed or deleted.

To remove temporary office files, Follow these steps,

  1. Press on the windows start button + “R” to open the run command window.
  2. Type “%temp%” and press on the enter button, this leads to a window with temp files and folders.
  3. Select all (CTRL+A) “Shift + Delete” to remove permanently,

There may be some office files required admin permission to delete, just press on ok. Only a few office files can’t be removed because there are some applications that might be using them internally. Skip those office files.

Error code 30175-12 Fix- by deleting the Office traces from Program files: –

In some cases, Office program installation may stop because of several reasons like slow internet, server issues, etc. Then your machine creates some of the office files required to office 365/2010/2021 product.

When you try to re-install this time, you may see issues like these types of error code 30175-12 and different types based on the reason for failure.

You must delete these Office traces from the computer before trying re-installation process.

Repair/Uninstall Office installation Program: –

Applies To: Office 2016, for business, Office 365 Admin, Office 365 Small Business Admin, Office 2021

The following steps are explained how to uninstall Office 2016/2013/2021 products on a PC (laptop, desktop, or 2-in-1). For other versions of Office365/2021, including Office 2016 for Mac, or older versions of Office, see the section, Uninstall Office for Mac, Office 2010, or Office 2007 below. Trying to be uninstalling Office using the Control Panel first. If it is not working, use the easy fix tool or try uninstalling Office programs manually.

For Windows 10 and Windows 11: –

  1. Go to control panel from start button,
  2. Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside to windows10 start logo)
  3. From the list, search for Microsoft Office product and press on
  4. A window will open like here showing Add, Repair, Delete options.
  5. Then proceed to with repair and wait for sometimes. Once the repair is done you are ready to use Microsoft office product again.

To uninstall following the first 4 steps from repair process and choose to Delete instead of repair.

IMPORTANT. It is impossible to uninstall office program applications (word, excel, publisher etc) individually from total office product. The only way to uninstall an individual app is if you purchased it as a stand-alone version.

Installing Office Product: –

Once you have done the uninstallation process, now do a clean-up office program installation.

  1. Login to your Microsoft office account
  2. Go to your dashboard to see the office product you purchased.
  3. Select “Install Office “option and then let it download, (you may see click SaveRunSetup, or Save File depends on browser type, select “save” for future purpose)
  4. Go to downloads in your computer and double press on office setup file to install.

If the error code 30175-12 persists, then try an advanced registry fix if you are familiar with it.

Windows Registry Fix: –

The registry fix in Windows is a console that shows the structure of your Windows Operating system and its internal office programs. The Hex codes inside the registry fix may change due to some unwanted conflicting office programs which use the same resources.

To Registry fix the error code 30175-12 in office 365/2010/2016 you need to delete the altered Office Registry keys or delete and re-create the keys with before values. (HEX CODE or H-KEYS).

Note: Don’t do Registry fix changes if you are not aware of this structure, as it damages applications with one single change. Sometimes change your computer operating system too.


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