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Microsoft office 2019 & 2021 Error code 30038-49

This describes the Microsoft Office error code 30038-49 solutions in this article. It was found that many users having trouble repairing or installing Office programs on their Windows and Mac computers. The majority of issues are due to Office licensingWindows updates, insufficient system resources like disk space, internet connectivity, etc. 


So this article provides the solution for different kinds of office issues related to error code 30038-49 and error code 30038-25.

Understanding Office Error code 30038-49:

There are a few ironically shown Office error code 30038-25 when uninstalling office that require immediate action. There will be a log for every action on your computer that records all the events. It is termed as an Event viewer. This is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys.


This could cause due to the failure with your Windows related services and the executable file is unable to read the required files when you try installing Office. There may be issues with the start up programs which can be checked under System Configuration.

Reasons for this Office Error code 30038-49:

Network Issues:

Poor or unstable internet connectivity can lead to incomplete downloads or corrupt installation files.

Previous Installation Residue:

Remnants of previous Office installations may interfere with the current installation or update.

Firewall/Antivirus Interference:

Security software may block the installation process, causing the error.

Corrupt System Files:

Issues with system files can prevent the seamless installation of Office applications.

The Microsoft Office Error code 30038-49: can be a frustating issue while downlaoding or installing Office updation server . Follow the given below troubleshooting steps to solve this Office Error.

Perform system file scan

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.


To Run system file scan in your windows operating system. 

1. Open command prompt (CMD) in admin mode 

2. Run the command SFC/SCANNOW



Event viewer to check office error logs:

  1. Click on a start button.
  2. Type “RUN” and open the Run command prompt.
  3. Type “EVENTVWR” and press enter key to open Eventvwr logs.
  4. Double click on “windows logs” from the left-side panel and select “application “.
  5. Now you can see many logs in the center panel.
  6. Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel.
  7. Find any critical, error logs the caused error code 30038-49 .

If you can’t find any reasons for the issues then just take a chance to do a clean installation to save your time.

Remove Temporary Files:

To remove temporary files, Follow these steps,

  1. Click on windows start button + “R” to open the run command window.
  2. Type “%temp%” and click on the enter button, this leads to a window with temp files and folders.
  3. Select all (CTRL+A) “Shift + Delete” to remove permanently,

There may be some files requires admin permission to remove, Just click on ok. Only a few files cant be deleted because of there are some application might be using them internally. Skip those files.

For Windows 8 / Windows 8.1/10:

Go to control panel from start button,

  1. Select Programs and features there to reach a list of installed programs on your computer. (In windows 10 you can just type “programs and features in the Cortana search bar beside windows start logo)
  2. From the list, search for Microsoft Office product and click on Change
  3. A window will open like here showing Add, Repair, Remove options
  4. Then proceed to with repair and wait for sometimes. Once the repair is successful you are ready to use Microsoft office product again.

To uninstall follow the first 4 steps from repair process, and choose to Remove instead of repair.

Installing Office Product:

Once you have done the uninstallation part, now do a clean installation.

  1. Login to your Microsoft office account
  2. Go to your dashboard to see the product you purchased.
  3. Select “Install Office “ option and then let it download, (you may see click SaveRunSetup, or Save File depends on browser type, select “save” for future purpose)
  4. Go to downloads in your computer and Double click on office setup file to install.

If the error code 30038-49 still persists then try an advanced registry fix if you are familiar with it.

Windows Registry Fix:

The registry in Windows is a console that shows the structure of your Windows Operating system and it’s internal programs. The Hexa codes inside the registry may change due to some unwanted conflicting programs which use the same resources.


To fix the error code 30038-49  in office 365/2021/2019 you need to delete the altered Office Registry keys or remove and re-create the keys with previous values. (HEXA CODE or H-KEYS).


Note: Don’t do Registry changes if you are not aware of the structure, as it damages applications with one single change. Sometimes damages your computer operating system too.


Microsoft Office Error code 30038-49 can be a frustrating roadblock, but with a systematic approach, it can be resolved. By following the troubleshooting steps outlined in this article, users can address the root causes of the error and restore their systems to optimal functionality.

At last, if you are still not able to resolve this issue. We recommend you to Chat with our experts. I am sure they will help you resolve this issue. If you like to see the procedure for paid support, to clarify, you may ask the Tech Available online.

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